info@akconsultingse.co.za +27 61 534 8453

Privacy Policy

Privacy Policy

Last updated: 11 September 2026

This Privacy Policy describes how AK Consulting Engineers (“we”, “us”, “our”) collects, uses and protects personal information when you visit akconsultingse.co.za or contact us about structural engineering services.

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African law.

1. Responsible party

AK Consulting Engineers
67 Hudd Rd, Amanzimtoti, KwaZulu-Natal
Email: info@akconsultingse.co.za
Phone: +27 61 534 8453

Business hours: Monday to Friday 08:00–17:00, Saturday and Sunday closed.

2. Information we collect

We may collect the following information:

  • Enquiry details you submit through our contact or quote form: name, email address, phone number, subject and message, and any project details you choose to include (for example site location or type of work).
  • Correspondence if you email, call or WhatsApp us, including information needed to prepare a quote or arrange a site visit.
  • Technical information such as IP address, browser type and the pages you visit, which our hosting environment may log to keep the site secure.
  • Cookie acknowledgement stored in your browser after you accept the essential-cookie notice on this site.

We do not require you to create an account. We do not knowingly collect personal information from children for marketing purposes.

3. How we use information

We use personal information to:

  • respond to enquiries and provide quotes;
  • arrange site visits, assessments, reports and certification work;
  • communicate about existing or proposed structural engineering services;
  • operate, secure and improve this website;
  • comply with legal, accounting and professional requirements where applicable.

We do not sell your personal information. We do not use your contact details for third-party advertising.

4. Lawful basis

Depending on the circumstances, we process information because you have given it to us to request a quote or service, because it is necessary to take steps at your request before entering a contract, because we have a legitimate interest in operating our engineering practice and website securely, or because we must comply with the law.

5. Sharing

We may share information with:

  • hosting, email and IT providers who help us run the website;
  • other professionals engaged on a project (for example architects or contractors) where needed to quote or carry out the work;
  • municipalities or regulators where submissions or certifications require it;
  • authorities when required by law.

Anyone who processes information on our behalf is expected to keep it confidential and use it only for the agreed purpose.

6. Cookies

We use essential cookies to run this site securely, including remembering that you have acknowledged our privacy banner. These cookies are not used to track you for advertising. You can block cookies in your browser, but some site features may not work as intended.

7. Security and retention

We take reasonable steps to protect personal information against loss, misuse and unauthorised access. No website transmission is completely secure.

We keep enquiry and contact records for as long as needed to handle your request, manage a project, and meet legitimate business or legal requirements. We then delete or anonymise the information where we no longer need it.

8. Your rights

Subject to POPIA, you may request access to the personal information we hold about you, ask us to correct or delete it, or object to certain processing. To do so, email info@akconsultingse.co.za or use our Contact page. You may also lodge a complaint with the Information Regulator (South Africa) if you believe your personal information has been mishandled.

9. Changes

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after an update means you accept the revised policy.

10. Contact

For privacy questions, email info@akconsultingse.co.za, call +27 61 534 8453, or write to AK Consulting Engineers, 67 Hudd Rd, Amanzimtoti, KwaZulu-Natal.